— The Flooring Outlet

Privacy Policy

This website is run by The Flooring Outlet. We are committed to ensuring that information personal to you is kept in accordance with data protection legislation. 

This privacy policy explains who we are, how we collect, share and use personal information about you and how you can exercise your privacy rights. For purposes of this policy, “personal information” means any information relating to an identified or identifiable individual (i.e. name, address, email address or telephone number). If you have any questions or concerns about our use of your personal information, then please contact us via the contact details provided below. 

As part of the services we offer, we are required to process personal data about our staff, service users and visitors to our website. We are committed to providing transparent information on why we need your personal data and what we do with it. This information is set out in this privacy policy, it will also explain your rights when it comes to your data. 

The Flooring Outlet may collect personal information such as your name, company name, email address, telephone number and billing information if applicable.  

We may use the information that we collect about you and from you, including personal information for the following purposes: 

To customise our website; we seek to improve your experience with our website. As a result, we will analyse data we collect about your use of the website. 

To communicate with you; if you request more information about our products, we will contact you using the information you provide us. We may also send you information about products and services that may be of interest to you, with your prior opt-in consent where required by applicable law. 

We do not sell or otherwise disclose personal information we collect about you, except as described in this website privacy policy or as we disclose to you at the time this information is collected. 

We care about the security of your personal information and take appropriate steps including technical and organisational measures to ensure that your personal information is treated securely and in accordance with this website privacy policy. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. 

The data that we keep about you is your data and we ensure that we keep it confidential and that it is used appropriately. You have the following rights when it comes to your data: 

  • You have the right to request a copy of all of the data we keep about you 
  • You have the right to ask us to correct any data we have which you believe to be inaccurate 
  • You have the right to request that we erase any of your personal data which is no longer necessary for the purpose we originally collected it for  
  • You may also request that we restrict processing if we no longer require your personal data for the purpose we originally collected it for, but you do not wish for it to be erased 
  • You can ask for your data to be erased if we have asked for your consent to process your data. You can withdraw consent at any time; please contact us to do so 
  • If we are processing your data as part of our legitimate interests as an organisation or in order to complete a task in the public interest, you have the right object to that processing. We will restrict all processing of this data while we look into your objection. 

Our website may contain links to third party websites or third party applications. When you click on a link to any other website, app or location, it may take you away from our website and therefore take you to another site whereby another entity may collect personal information or anonymised data from you. 

We have no control over, and cannot be responsible for these outside websites or their content. Please be aware that the terms of our policy do not apply to these outside websites, apps or content or to any collection of your personal information after you click on links to such outside websites or apps. 

We encourage you to read the privacy policies of every website you visit or app you use. The links to third party websites, apps or locations are for your convenience and do not signify our endorsement of such third parties or their products, apps, content or websites. 

When you visit our website the technology we use to track your movements around our website include cookies, which we may employ to understand your preferences and improve your experience on our website. You can control the use of cookies at the individual browser level. If you want to learn more about cookies, or how to control, disable, or delete them, please visit https://www.aboutcookies.org for detailed guidance. 

We may update this privacy policy from time to time in response to changing legal, technical or business developments. 

Contact Information: 

If you want to provide comments or questions about our privacy policy or to exercise your rights, feel free to contact: 


01924 438334 

Or write to us: 

Unit 1 Heatseam Business Park 
Ravensthorpe Road 
Thornhill Lees 
WF12 9EG 

Get In Touch

Our experienced team is on hand to help in any way possible, whether it’s choosing the right style, for your room, underlay, or fitting questions.

Ready To Find Your Perfect Flooring?

Visit our showroom in Leeds to meet our team, experience our exceptional products firsthand, and receive personalised assistance for all your flooring needs. Plan your visit today and let us guide you towards the perfect flooring solution.


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